The ticketing agency (Artists Arena) doesn’t allow ticket pick up earlier than one hour before the box office opens – for this venue that’s 6:30pm. I get off work at 4:30pm. I can’t stay in town (especially in 22 degree weather) and stand around for a ticket. Top it off – they can’t hold the ticket for me to pick up tomorrow since they collect them at the end of the concert. This is stupid. It’s a useless piece of paper but I paid for it. Unless I retrieve it between 6:30pm and 10pm, I can’t have it. This is not right. I will never use this service again and I will not renew my fan club membership either. Just another company out to make money. Screw them and screw the band.